IT glitches described by a passenger as ‘utter chaos’ badly disrupted flight schedules
Heathrow
The situation at the airport on Sunday was described on Twitter by one passenger as “utter chaos”, while another shared pictures of whiteboards displaying handwritten flight numbers and destinations.
Heathrow stated on Sunday night that the issue had been resolved, with the west London airport – Europe’s busiest – aiming to resume normal service on Monday and operate its full schedule. However, it noted that some airlines’ operations may continue to be affected by (Storm Dennis) and Sunday’s technical issues.
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