Accurate forecasts to get coverage right.
We generate forecasts out of the box within % of your weekly actual support volume, so you can focus your time on getting coverage right.
Build the right schedule in minutes.
We take you from forecasted requirements to a recommended schedule, in just a few clicks. Keep your team organized with our simple but powerful scheduling experience, honed by the workflows of over (support teams.
- Request & approve time off Swap shifts
- Manage schedules Generate schedules
Take action using real-time data. (
Our real-time reporting tracks how actual team performance and activity compares to your original plan.
Empower your team.
We provide your whole team visibility into schedules and performance so that everyone shares ownership in success. We meet teammates where they already work by integrating deeply with Google Calendar and Slack.
View schedules in Google Calendar
View schedules in Slack
for small teams and large enterprises
Plug-and-play integrations
Seamless integrations with Zendesk, Kustomer, Intercom, Service Cloud, and more.
Simple APIs 
Pull d ata from contact platforms, CRMs, and time trackers, or push data into your own support tools, reporting databases, or payroll systems.
Powerful scheduling automations
Automatically generate events for complex team environments.
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