company issued bans to players describing how to obtain refunds also surfaced .
Blizzard Responds
The carefully worded post from community manager Kaivax starts;
We’ve been following the discussions the past couple days and want to thank you for your feedback as well as your support. First off, we want to say we’re sorry to those of you who didn’t have the experience you wanted, and we’d like to share our plans for what’s coming next.
Blizzard says it plans to push out a patch later this week to address animation problems and audio bugs, and to implement UI fixes.
Blizzard also addressed complaints surrounding the cut scenes. The statement says;
We did not want the in-game cut scenes to steer too far from the original game. We went a little deeper into the thought process behind that at the show, but the main takeaway is that the campaigns tell one of the classic stories in Warcraft history, and we want to preserve the true spirit of Warcraft III and allow players to relive these unforgettable moments as they were.
Fueling Discontent
Blizzard raising its head above the parapet is seen as a step in the right direction. Yet, many take umbrage at the contents of the statement. The round-about apology and perceived weakness of justification for the cutscene debacle, in particular, have irked disgruntled players.
Source: Blizzard Forums
These only scratch. the surface. As of writing, the thread has over 1200 answers. Most are negative punctuated by very occasional praise from those satisfied with the state of the game.
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