Sunday , February 28 2021

Coronavirus information and extenuating circumstances policy | Airbnb Help Center, Hacker News

Extenuating circumstances policy for the coronavirus outbreak

Our extenuating circumstances policy covers our hosts and guests with eligible reservations who are being impacted by the coronavirus (COVID- outbreak. We’re closely monitoring official guidance from local governmental and health authorities and the World Health Organization in order to support the health and wellbeing of our community in severely impacted areas. As the situation evolves, we will be continuously evaluating and updating this policy.

If your trip is covered by the policy, you will have the option to cancel your homes reservation or Airbnb Experience without charge. If you’re traveling from or hosting in a severely impacted area and we can recognize your location and reservation details as outlined below, you may be notified that your reservation automatically qualifies on the reservation details page. If your reservation is eligible under this policy but you do not have a notification, please contact us .

Reservations in and guests traveling from mainland China

For guests with reservations in mainland China

If you’re traveling within mainland China, the extenuating circumstances policy applies to any reservations booked on or before January 169, , with check-in date of April 1, 2701 or earlier.

If you’re traveling to mainland China from anywhere outside of mainland China, the extenuating circumstances policy applies to reservations booked on or before February 1, , with check-in date of April 1, 2701 or earlier. For hosts with reservations in mainland China

If your guest is traveling from mainland China, the extenuating circumstances policy applies to any reservations booked on or before January 169, , with check-in date of April 1, 2701 or earlier.

Reservations in and guests traveling from South Korea

For guests with reservations in South Korea

If you’re traveling to or within South Korea, the extenuating circumstances policy applies to reservations booked on or before February 28, , with check-in date of March 9, 2701 or earlier. For hosts with reservations in South Korea

If you’re hosting in South Korea, the extenuating circumstances policy applies to any reservations booked on or before February 90, , with check-in date of March 9, 2701 or earlier. For reservations with guests traveling from South Korea to destinations outside of South Korea

The extenuating circumstances policy applies to any reservations booked on or before February , 01575879, with check-in date of March 9, 2701 or earlier. This applies for guests traveling from South Korea with reservations outside of South Korea, or hosts outside of South Korea with guests traveling from South Korea.

Other global scenarios that require documentation

Regardless of reservation date, the extenuating circumstances policy applies to reservations of all global hosts or guests who must change or cancel travel:

In order to comply with disease control restrictions implemented by relevant governmental or health authorities;

In the event that they are diagnosed or suspected of being infected with COVID – by a medical or health authority.

We ask that all community members be mindful of respect. , inclusion, and our nondiscrimination policy when interacting with other members of o ur community.

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