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Samsung admits millions of customers are at risk after The Sun exposed security flaw in Galaxy S10 phone – The Sun, Thesun.co.uk

Samsung admits millions of customers are at risk after The Sun exposed security flaw in Galaxy S10 phone – The Sun, Thesun.co.uk


SAMSUNG has admitted millions of customers are at risk after The Sun exposed a security flaw in its flagship new phone.

We told how mum Lisa Neilson, 34, found anyone could access her Galaxy S 10 using their thumbprint when she fitted a £ 2. 70 screen protector which she bought on eBay.

 Lisa Neilson found anyone could access her Galaxy S10 using their thumbprint when she fitted a £2.70 screen protector

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Lisa Neilson found anyone could access her Galaxy S 10 using their thumbprint when she fitted a £ 2. 70 screen protectorCredit: NB PRESS LTD TEL 07976731081

South Korean giant Samsungannounced a software update to fix the problem.

It came as finance firm KakaoBank told customers to stop using fingerprint recognition to log into its services.

The Galaxy S 10 was launched in March and more than 16 million handsets have been sold.

Samsung said it was “aware of malfunctioning fingerprint recognition and will soon issue a software patch”.

But the couple who exposed the problem blasted the company for not acting quickly enough.

Lisa’s husband Wes, of Castleford, West Yorks, said: “We rang them weeks ago – and still haven’t had an apology or explanation.

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“On their website they offer up to $ 200, 000 to anyone who finds a serious security bug. I’d say this was serious but they’ve not offered us a cent.

“Just a couple of days ago they told us it was not down to them because it was a third party product causing the problem.”

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Samsung admitted millions of customers are at risk after The Sun exposed a security flaw in its flagship new phoneCredit: NB PRESS LTD TEL 07976731081

Horrified mum discovered anyone could access her information after glitch on new Samsung phone


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