A few years after Anna Wiener graduated from college in (***************************************************, she decided to get out of a dead-end job in the publishing industry to work in tech – because, she says, she wanted to feel like she was “going somewhere.”
Instead, she found herself sucked into a culture that left her increasingly disconnected from her sense of self, and working for young startup managers who seemed not to have much more emotional intelligence than an AI-programmed chatbot.
“You see people who are************************************ (or) running a company. They’ve never really had any professional experience. You’ve never had any professional experience. Things can get really bad, really quickly, ”said Wiener inan interview forRecode Mediaabout hernew memoir,Uncanny Valley. “I think that from there, I started to question the way the industry was designed.”
Wiener’s book is an outgrowth of a essay by the same namein the literary magazine n 1,where Wiener says she presented a “lightly fictionalized” tale of her time in tech. In her new book, which describes her time working for startups in New York and San Francisco, Wiener doesn’t identify by name which companies or people she worked for. But we know she first worked for an e-reading subscription app in New York before moving to San Francisco to work in customer support – first for a data analytics startup and then for a company that hosted open source software projects (widely thought to be Github
Using vivid and nuanced prose, Wiener recounts cringeworthy meetings with managers who question her capabilities, colleagues who worry more about their company reputation than the growing homeless encampments on San Francisco’s streets, and casual workplace sexism – like a male colleague keeping a list of women in the office ranked by their looks – that she’s afraid to confront for fear of being designated a feminist killjoy.
But Wiener is reluctant to dismiss the appeal of tech culture altogether. She’s honest about her attraction to an industry that promised a sense of opportunity she lacked in her previous gig, as an assistant at a New York literary agency.
Wiener says she still has “a lot of sympathy” for people like one of her former bosses, who she thinks was in over his head.
“In my mind, he was a kid, which I realize is probably being a little forgiving of someone who has been given an incredible amount of money and power and free rein, ”said Wiener. “I tend to try to shift my blame toward the larger picture, toward the structure that’s in place that empowers certain types of people or has this mythology around a certain type of hardheaded college dropout with a technical background.”
Read an excerpt of the interview below (edited for clarity), andlisten to the entire conversation here:
Shirin Ghaffary
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Not to give away the book, but you can tell us a little bit more about the critical perspective that you also came to have on some aspects of tech culture?
Anna Wiener
I don’t think it’s a spoiler that I grew disillusioned with this industry or my work in it. I think for me it was a slow burn. I was working at a data analytics company when the
Snowdenrevelations came out, and that was something that I did quite process in the moment but gradually started to understand that this was part of a much bigger ecosystem and economy around data collection and the different ways that could be abused …
On an interpersonal level, I started to feel like it didn’t make sense to me that we should all be down for the cause when actually the incentives weren’t really there, that it was more of an emotional incentive in this particular company to let the startup consume your life.
I think also you see people who are (or 40 running a company. They’ve never really had any professional experience. You’ve never had any professional experience. Things can get really bad, really quickly. I think that from there, I started to question the way the industry was designed.
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