We’d love to meet you!
We are passionate about simplifying healthcare decisions. We are committed to building a diverse and inclusive team of all cultures, races, genders, orientations, backgrounds, and unique perspectives. We are determined to build the best team possible. If you are too, join us.
Product Manager
New York, NY
We are looking for a Product Manager to work closely with our team across all aspects of the Ribbon Health product, including driving technical decisions based on customer feedback and internal research, designing our API to be state-of-art and seamless to integrate, and owning critical analyzes to ensure that Ribbon is enabling high-quality, cost-effective, and convenient healthcare decisions.
What we’re looking for
- Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
- Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
- Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where all technical members are encouraged to participate in and contribute to the business, product, sales, etc.
- Exceptional problem-solving abilities and distinctive empathy to patient needs and ways to help, whether with the Ribbon product or otherwise
- Amazing analytical skills and experience deriving insights from noisy / chaotic data (ie Highly proficient in Excel, SQL & Python are a plus)
- Excitement and interest in technical products, with a unique understanding of API products and how they can power an industry
Your day-to-day
- Lead product decisions driven by feedback from our clients and work closely with our technical and go-to-market teams to make Ribbon Health’s vision a reality
- Work closely with our clients during launches to ensure the Ribbon API is driving immediate and ongoing value to our clients; build your knowledge of various integrations and identify ways to guarantee that all of our clients have a magical experience. To learn more, see:https://ribbon.readme.io/docs
- Analyze our existing datasets to ensure it fits the specific needs of clients and the healthcare industry broadly. Evaluate additional third party data sources to add scale and coverage in Ribbon Health data to drive an amazing product experience
- Own independent work-streams while also working collaboratively across the entire team (eg, engineering, sales, etc.)
Senior Data Engineer
New York, NY
We are looking for a Senior Software / Data Engineer to take our infrastructure to the next level, scale our data collection & normalization efforts, and maintain an enterprise-grade system.
What we’re looking for
- Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
- Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
- Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where all technical members are encouraged to participate in and contribute to the business, product, sales, etc.
- Experience in working with data at scale (eg, EMR, Hadoop, Spark, HBase, Presto, pushed the limits of Postgres) and in designing, building, and managing scalable systems in the cloud (eg, AWS, Google Cloud, Azure)
- Proven track record of developing full applications start-to-finish at varying levels of complexity and in collaborating alongside other teams (eg, data science, sales) in solving open-ended problems
Your day-to-day
- Leading our efforts in developing infrastructure to scale data collection, normalization, and modeling efforts to drive a scalable and performant data platform (eg, build system to quickly deploy new data science models across millions of rows)
- Ensuring Ribbon API is enterprise-grade across end-user functionality, security, and scalability (eg, design new endpoints & functionality based on customer requests that preserve backwards compatibility)
- Design new sync logic across multiple decentralized data indices to improve customer ability to edit and add new data (eg, ensure updates from indices flow to core database and properly push relevant data in real-time)
- Run critical independent software engineering projects while also working closely with the engineering, data science, and business teams (eg, interfacing with our customers’ engineering teams in parallel with our product team)
Software Engineer
New York, NY
We are looking for a Software / Data Engineer to help us scale our data product across data collection, normalization, and modeling efforts. A best-in-class ETL pipeline is core to our ability to build a great product and have a meaningful impact on healthcare decisions.
What we’re looking for
- Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
- Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
- Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment,where all technical members are encouraged to participate in and contribute to the business, product, sales, etc.
- Familiarity across full stack and relevant past experience shipping product and working with data at scale (eg, PostgreSQL, Hadoop, Spark, HBase, Presto, Hive)
Your day-to-day
- Scaling out our data collection, normalization and modeling efforts to help build a best in class healthcare data platform
- Build, design, improve, and launch new API features. To learn more, see:https://ribbon.readme.io/docs
- Manage independent work-streams while also working collaboratively with data science (eg, deploying new models) and business teams (eg, sales engineering)
Head of Customer Success & Implementation
New York, NY
We are looking for a Head of Customer Success & Implementation to lead implementations with new customers, work closely with our existing customers to ensure successful integrations and partnerships, drive product decisions based on customer feedback and requests, and ensure that we aresuccessfully guiding our clients on how to best use the Ribbon Health API, and much more to ensure we are driving high-quality, cost-effective, and convenient healthcare decisions.
What we’re looking for
- Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
- Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
- Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment,where all technical members are encouraged to participate in and contribute to the business, product, sales, etc.
- Exceptional problem-solving abilities and distinctive client empathy to understand our clients’ unique needs and identify ways to help, whether with the Ribbon product or otherwise
- Amazing analytical skills and experience deriving insights from noisy / chaotic data (ie Highly proficient in Excel, SQL is a plus)
- Excitement and interest in technical products, with a unique understanding of API products and how they can power an industry
Your day-to-day
- Lead the implementations and launches with new customers, including managing the integration roadmaps, and ensuring our clients have a magical experience with the Ribbon Health API.To learn more, see:https://ribbon.readme.io/docs
- Work closely with our clients to ensure their success across care navigation, provider directories, referral management, and any other use-cases where Ribbon Health can help
- Analyze our existing datasets to ensure it fits the specific needs of clients and the healthcare industry broadly. Evaluate additional third party data sources to add scale and coverage in Ribbon Health data to drive an amazing product experience
- Own independent work-streams while also working collaboratively across the entire team (eg, engineering, sales, etc.)
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