Microsoft 365 series services are gradually recovering after being interrupted for several hours. Microsoft investigation said it was an underlying network problem

#科技资讯Microsoft 365 series services are gradually recovering after being interrupted for several hours. Microsoft investigation shows that it is due to the underlying network problem of Azure. The real reason is that Microsoft changed the network infrastructure. The current solution is to roll back. It will take some time for the rollback to spread to the world. Users who are temporarily unable to use Microsoft 365 need to wait. View the full text: https://ourl.co/104680

Microsoft's main productivity suite, Microsoft 365 series services, experienced an outage of several hours, and a large number of users reported that they were unable to use the Microsoft 365 series services normally. The impact of this outage was relatively wide.

After receiving the feedback, the Microsoft engineering team investigated and confirmed the problem, and issued an event reminder (MO805755) to enterprise IT administrators through the Microsoft 365 admin center, followed by a fix.

Microsoft found the root cause of the problem through telemetry services. The Microsoft 365 outage was caused by problems with Azure's underlying network, which is why the outage had a wide impact.

However, in subsequent investigations, Microsoft also revealed that the underlying network problem of Azure was actually caused by the modification of something. As a temporary response, Microsoft isolated the change and rolled back to the previous state. Now Microsoft 365 has gradually recovered.

Since it will take some time for the rollback operation to cover all regions around the world, some users may still encounter problems with normal use at this time. Microsoft is developing and implementing remedial measures to resolve the impact of this change on Microsoft 365 as soon as possible.

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